Gaming is for fun, not stress. hei77 believes every player deserves a happy, controlled, and responsible gaming experience. Find out on this page how to keep yourself protected.
The safety and well-being of every player is our top priority.
Set limits that suit your means. hei77 lets you set deposit limits, session limits, and loss limits to help keep your gaming in control.
Set your play time in advance. Use the session timer and take regular breaks — give both your mind and body a rest.
Temporarily suspend your account for a set period whenever you need a break. hei77 offers a self-exclusion option that can be activated at any time.
Get Reality Check notifications at regular intervals. Always have accurate information on hand — how long you've played and how much you've won or lost.
Our Bangla support team is always ready to help with any gaming-related issue. Reach us on live chat — help won't be far away.
No one under 18 is allowed to play on hei77. Through a strict KYC process, we ensure that only adults can access our services.
Responsible gaming means playing in a way where you stay in control — of your time, your money, and your state of mind. At hei77, our goal is purely to entertain, never to cause financial or emotional stress.
Online gaming is growing rapidly in Bangladesh, but many players don't know when to stop. hei77 has always believed that gaming should be a source of fun, not financial stress. That's why we're committed to helping every user play responsibly.
Remember, casino games and slots are primarily for entertainment. No one can guarantee long-term winnings in these games. Always play with money you can afford to lose without it affecting your daily life.
Key Message: Gaming is for entertainment. Treating it as a source of income or trying to chase losses is a dangerous habit.
Keep these 10 rules in mind before you play on hei77 — they'll help keep your gaming experience safe and enjoyable:
Gaming addiction often develops gradually and may not be obvious at first. If you notice any of the following signs in yourself or someone you know, seek help right away:
If you notice 3 or more of the signs above: Stop gaming immediately and reach out to our support team. Seek professional help if needed — it takes courage, not weakness.
Hei77 offers a range of effective tools to help keep your gaming experience in check. Use them to stay in control:
Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond the limit you've chosen.
Decide how long you'll play before you start. When the time is up, you'll get an automatic notification and the option to end your session.
Periodic pop-up notifications showing how long you've been playing and your net winnings or losses.
Temporarily suspend your account for 7 days, 1 month, or 6 months. You will not be able to log in during this period.
Once you reach a set loss amount, your session will automatically end. This makes it easier to avoid larger losses.
If you feel you need to quit gaming altogether, you can permanently close your account through our support team.
To activate these tools, go to your account settings or contact our live chat support directly.
If you answer "yes" to more than 3 of the questions below, it's worth taking your gaming habits seriously.
Have you ever spent more than your set budget and regretted it afterward?
Have you placed larger bets trying to win back money you've lost?
Is gaming affecting your work, studies, or family relationships?
Do you hide your gaming from family or friends?
Do you start thinking you'll stop whenever you want, but then hours pass without realizing it?
Have you ever gamed using borrowed money or by dipping into your savings?
3 or more "Yes" answers? Contact our support team right away. Activate the self-exclusion tool and seek professional counseling if needed.
Proper budget planning is the most important part of responsible gaming. Follow these steps before you play on hei77:
Smart Tip: Keep a notebook of your total monthly gaming spend. Reviewing it every three months will help you see clearly where you need to draw the line.
Hei77 strictly prohibits anyone under 18 from using the platform. We believe protecting children and young people is our most important responsibility.
A note for parents: Keep parental controls enabled on your device and make sure your gaming account password is out of reach of children.
Join hei77 and play responsibly. Let your gaming experience on our safe platform be happy and in control.